| Title | Interested Party | Source | Issues | Risk Opportunity | Initial Rating | Needs & Expectations | Residual Rating | Exisiting Controls | Action | |
|---|---|---|---|---|---|---|---|---|---|---|
| Compliance - Customers | Clients, Allied Staff, End Users | External | Compliance with Applicable Requirements | Risk | High | Compliance with identified requirements | Low | Identification of Applicable Requirements - Identified Legislation Effective Operational Management Effective Project Management Planning | Monitor | |
| Compliance - Environmental | Regulatory Authorities | External | Compliance with Environmental Requirements | Risk | High | Compliance with Environmental Legislation - Interested Party EPA | Low | Identified Legislation Identification of Environmental Aspects Review of Compliance | Monitor | |
| Compliance - WHS | Regulatory Authorities | External | Compliance with WHS Requirements | Risk | High | Compliance with WHS Legislation - Interested Party SafeWork NSW | Low | Identified Legislation Identification of Hazards Review of Compliance | Monitor | |
| Business Operations | Directors Owners Shareholders | Internal | Expansion | Opportunity | Medium | Ability to take advantage of opportunities | Low | Effective Management System Development and documentation of standardised processes. | Satisfactory | |
| Business Operations | Directors Owners Shareholders | Internal | Return on Investment | Risk | High | Acceptable return on investment. | Low | Effective Management System | Monitor | |
| Business Operations | Staff | Internal | Return on Investment | Risk | High | Security of Employment | Low | Effective Management System | Monitor | |
| Business Operations | Directors Owners Shareholders | Internal | Contractual & Other Disputes | Risk | High | Mitigation of Risk | Low | Effective Sales Process Effective Sub Contractor Management Maintenance of Good Corporate Governance All Appropriate Insurances in Place | Monitor | |
| Climate Change | Regulatory Authorities | External | Effects of Climate Change | Risk | Low | Meet the updated requirements of Clauses 4.1 & 4.2 of the ISO Standards | Low | Climate Change deemed not to be a significant issue for the operations of Builder 2 No interested parties have been identified with Climate Change as a requirement. | Monitor | |
| Climate Change | Directors Owners Shareholders | External | Effects of Climate Change - Extreme Weather Conditions | Risk | Medium | Changing weather patterns may affect the ability to work on open air jobs when required. | Low | No identified controls | Monitor | |
| Human Resources | Staff | Internal | Employee Participation | Risk | Medium | Steps taken to facilitate employee participation in WHS Issues Compliancce with requirements of ISO 45001 | Low | Participation Arrangements detailed in Risk Assessment - Employee Participation | Satisfactory | |
| Service Delivery | Directors Owners Shareholders | Internal | Critical Skills | Risk | Medium | Required skills available when required. | Low | Additional Sub Contractors engaged as required Apprentices employed | Monitor | |
| Service Delivery | Directors Owners Shareholders | Internal | Critical Equipment | Risk | Medium | Equipment is available when required. | Low | Minimal Essential Equipment - hand tools only. Short Term Hire of Essential Equipment when Required Additional Sub Contractors engaged when Required | Monitor | |
| Service Delivery | Clients, Allied Staff, End Users | External | Price, Quality, Delivery | Risk | High | Service delivery at required levels - price,quality and delivery time. | Low | Effective Operational Processes Diverse Customer Base Effective Management of Customer Satisfaction Effective Corrective Action Process | Monitor | |
| Service Delivery | Directors Owners Shareholders | External | Customer Perception | Risk | High | Service delivery at required levels. | Low | Effective Operational Processes Diverse Customer Base Effective Management of Customer Satisfaction Effective Corrective Action Process | Monitor | |
| Service Delivery | Directors Owners Shareholders | Internal | Minimal Environmental Harm | Risk | High | Minimal Environmental Harm | Low | Specific Details in Aspects Register | Satisfactory | |
| Service Delivery | Directors Owners Shareholders | External | Competition | Risk | High | Poor performance may lead to loss of customers to competitors. | Low | High Level of Service/Capability Presence in Multiple Market Segments Effective Management of Customer Satisfaction | Monitor | |
| Service Delivery | Directors Owners Shareholders | External | Competition | Opportunity | High | Poor competitor performance may lead to an increase in customers. | Low | High Level of Service/Capability Presence in Multiple Market Segments Effective Management of Customer Satisfaction | Monitor | |
| Service Delivery | Suppliers | External | Continuity of Work | Risk | Medium | Ongoing Business | Low | Effective Management System | Monitor | |
| Site Operations | Staff | Internal | High Risk Activities | Risk | High | Safe Methods of Work | Medium | Documented Work Methods Effective Risk Management Effective Operational Management | Monitor | |
| Site Operations | Regulatory Authorities | External | High Risk Activities | Risk | High | Safe Methods of Work | Medium | Documented Work Methods Effective Risk Management Effective Operational Management | Monitor | |
| Site Operations | Staff | Internal | Injury during Various Activities | Risk | High | Safe Systems of Work | Low | Specific Details in Risk Assessments & SWMS | Monitor |